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Exchange Unicode Mode - Ignore OST Format

Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026

Microsoft 365/Office 5568.1000

Supported on: At least Windows Server 2008 R2 or Windows 7

Path in the GPO console

User Configuration\Administrative Templates\Microsoft Outlook 2016\Account Settings\Exchange

Description

This policy setting allows you to specify whether existing OST format determines the mailbox mode. If you enable this policy setting, you may choose one of these options: * OST Format determines mode: the format of the user's OST file will be used to determine whether to run in Unicode or ANSI mode. * Create new OST if format doesn't match mode: create a new OST file if needed. * Prompt to create new OST if format doesn't match mode If you disable or do not configure this policy setting, you will not be able to specify whether existing OST format determines the mailbox mode. This policy is ignored if PreferANSI is not set and the OST is enabled but either does not exist or is a Unicode OST, because it would be impossible for the user to create an ANSI OST.

Registry

HKCU software\policies\microsoft\office\16.0\outlook\emsp

More options available

Options

Choose whether existing OST format determines mailbox mode
ignoreostformat enum
  • OST Format determines mode -> 0 (default)
  • Create new OST if format doesn't match mode -> 1
  • Prompt to create new OST if format doesn't match mode -> 2

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Exchange Unicode Mode - Ignore OST Format
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\emsp]
"ignoreostformat"=dword:00000000
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Exchange Unicode Mode - Ignore OST Format
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook\emsp'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'ignoreostformat' -Value 0 -Type DWord

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