en-US office user

Authentication with Exchange Server

Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026

Microsoft 365/Office 5568.1000

Supported on: At least Windows Server 2008 R2 or Windows 7

Path in the GPO console

User Configuration\Administrative Templates\Microsoft Outlook 2016\Account Settings\Exchange

Description

This policy setting controls which authentication method Outlook uses to authenticate with Microsoft Exchange Server. Note - Exchange Server supports the Kerberos authentication protocol and NTLM for authentication. The Kerberos protocol is the more secure authentication method and is supported on Windows 2000 Server and later versions. NTLM authentication is supported in pre-Windows 2000 environments. If you enable this policy setting, you can choose from three different options for controlling how Outlook authenticates with Microsoft Exchange Server: - Kerberos/NTLM password authentication. Outlook attempts to authenticate using the Kerberos authentication protocol. If this attempt fails, Outlook attempts to authenticate using NTLM. This option is the default configuration. - Kerberos password authentication. Outlook attempts to authenticate using the Kerberos protocol only. - NTLM password authentication. Outlook attempts to authenticate using NTLM only. If you disable or do not configure this policy setting, Outlook will attempt to authenticate using the Kerberos authentication protocol. If it cannot (because no Windows 2000 or later domain controllers are available), it will authenticate using NTLM.

Registry

HKCU software\policies\microsoft\office\16.0\outlook\security

More options available

Options

Select the authentication with Exchange server.
authenticationservice enum
  • Kerberos/NTLM Password Authentication -> 9 (default)
  • Kerberos Password Authentication -> 16
  • NTLM Password Authentication -> 10
  • Insert a smart card -> 2147545088

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Authentication with Exchange Server
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\security]
"authenticationservice"=dword:00000009
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Authentication with Exchange Server
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook\security'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'authenticationservice' -Value 9 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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