Prevent personal Microsoft accounts from using MAPI
Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026
Supported on: At least Windows Server 2008 R2 or Windows 7
Path in the GPO console
User Configuration\Administrative Templates\Microsoft Outlook 2016\Account Settings\Exchange Description
This policy setting governs whether personal Microsoft accounts can be configured to use MAPI in Outlook. A personal Microsoft account is an account hosted on Outlook.com, Hotmail.com, Live.com, Msn.com or any variation on those domains. If you enable this policy, users won’t be able to configure a personal Microsoft account to use MAPI in Outlook. This means that in the Add Account dialog box in Outlook, users must choose “Manual setup or additional server types,” then choose Next, and then choose “POP or IMAP.” If you disable or don’t configure this policy setting, users can configure a personal Microsoft account to use MAPI in Outlook. They can do this by choosing “E-mail” account in the Add Account dialog box. Note that personal Microsoft accounts that are configured to use MAPI will be automatically configured to use Cached Exchange Mode, and this can’t be changed.
Registry
software\policies\microsoft\office\16.0\outlook Value name: disableexchangeconsumeraccounts
Enabled: disableexchangeconsumeraccounts = 1
Disabled: disableexchangeconsumeraccounts = 0
Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Prevent personal Microsoft accounts from using MAPI
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7
[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook]
"disableexchangeconsumeraccounts"=dword:00000001More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'disableexchangeconsumeraccounts' -Value 1 -Type DWordIntune XML
No direct Policy CSP / OMA-URI mapping for this policy. Use the Intune Remediation tab, or ingest the ADMX in Intune.Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\software\policies\microsoft\office\16.0\outlook' -Name 'disableexchangeconsumeraccounts' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'disableexchangeconsumeraccounts' -Value 1 -Type DWordSCCM scripts
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\software\policies\microsoft\office\16.0\outlook' -Name 'disableexchangeconsumeraccounts' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Prevent personal Microsoft accounts from using MAPI
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'disableexchangeconsumeraccounts' -Value 1 -Type DWordBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.