Microsoft Support Diagnostic Tool: Restrict tool download
Verified with Windows 11 25H2 — updated on July 30, 2026
Supported on: At least Windows Vista
Path in the GPO console
Computer Configuration\Administrative Templates\System\Troubleshooting and Diagnostics\Microsoft Support Diagnostic Tool Description
This policy setting restricts the tool download policy for Microsoft Support Diagnostic Tool. Microsoft Support Diagnostic Tool (MSDT) gathers diagnostic data for analysis by support professionals. For some problems, MSDT may prompt the user to download additional tools for troubleshooting. These tools are required to completely troubleshoot the problem. If tool download is restricted, it may not be possible to find the root cause of the problem. If you enable this policy setting for remote troubleshooting, MSDT prompts the user to download additional tools to diagnose problems on remote computers only. If you enable this policy setting for local and remote troubleshooting, MSDT always prompts for additional tool downloading. If you disable this policy setting, MSDT never downloads tools, and is unable to diagnose problems on remote computers. If you do not configure this policy setting, MSDT prompts the user before downloading any additional tools. No reboots or service restarts are required for this policy setting to take effect. Changes take effect immediately. This policy setting will take effect only when MSDT is enabled. This policy setting will only take effect when the Diagnostic Policy Service (DPS) is in the running state. When the service is stopped or disabled, diagnostic scenarios are not executed. The DPS can be configured with the Services snap-in to the Microsoft Management Console.
Registry
SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5} Value name: DownloadToolsEnabled
Enabled: DownloadToolsEnabled = 1
Disabled: DownloadToolsEnabled = 0
MDM / Intune (CSP)
./Device/Vendor/MSFT/Policy/Config/ADMX_MSDT/MsdtToolDownloadPolicy Microsoft Learn documentation Mapping data: Microsoft Learn (CC BY 4.0)
Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Microsoft Support Diagnostic Tool: Restrict tool download
; State: Enabled
; Supported on: At least Windows Vista
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}]
"DownloadToolsEnabled"=dword:00000001
"DownloadToolsLevel"=dword:00000002More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DownloadToolsEnabled' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'DownloadToolsLevel' -Value 2 -Type DWordIntune XML
OMA-URI: ./Device/Vendor/MSFT/Policy/Config/ADMX_MSDT/MsdtToolDownloadPolicy
Data type: String
Value:
<enabled/>
<data id="MsdtToolDownloadPolicyLevel" value="2"/>Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}' -Name 'DownloadToolsEnabled' -Expected 1 -Kind DWord)
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}' -Name 'DownloadToolsLevel' -Expected 2 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DownloadToolsEnabled' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'DownloadToolsLevel' -Value 2 -Type DWordSCCM scripts
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}' -Name 'DownloadToolsEnabled' -Expected 1 -Kind DWord)
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}' -Name 'DownloadToolsLevel' -Expected 2 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Restrict tool download
# State: Enabled
# Supported on: At least Windows Vista
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\WDI\{C295FBBA-FD47-46ac-8BEE-B1715EC634E5}'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DownloadToolsEnabled' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'DownloadToolsLevel' -Value 2 -Type DWordBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.