Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
Verified with Windows 11 25H2 — updated on July 30, 2026
Supported on: At least Windows Server 2008 R2 or Windows 7
Path in the GPO console
Computer Configuration\Administrative Templates\System\Troubleshooting and Diagnostics\Microsoft Support Diagnostic Tool Description
This policy setting configures Microsoft Support Diagnostic Tool (MSDT) interactive communication with the support provider. MSDT gathers diagnostic data for analysis by support professionals. If you enable this policy setting, users can use MSDT to collect and send diagnostic data to a support professional to resolve a problem. By default, the support provider is set to Microsoft Corporation. If you disable this policy setting, MSDT cannot run in support mode, and no data can be collected or sent to the support provider. If you do not configure this policy setting, MSDT support mode is enabled by default. No reboots or service restarts are required for this policy setting to take effect. Changes take effect immediately.
Registry
HKLM
SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy Value name: DisableQueryRemoteServer
Enabled: DisableQueryRemoteServer = 1
Disabled: DisableQueryRemoteServer = 0
MDM / Intune (CSP)
./Device/Vendor/MSFT/Policy/Config/ADMX_MSDT/MsdtSupportProvider Microsoft Learn documentation Mapping data: Microsoft Learn (CC BY 4.0)
Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy]
"DisableQueryRemoteServer"=dword:00000001More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DisableQueryRemoteServer' -Value 1 -Type DWordIntune XML
OMA-URI: ./Device/Vendor/MSFT/Policy/Config/ADMX_MSDT/MsdtSupportProvider
Data type: String
Value:
<enabled/>Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy' -Name 'DisableQueryRemoteServer' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DisableQueryRemoteServer' -Value 1 -Type DWordSCCM scripts
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy' -Name 'DisableQueryRemoteServer' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'DisableQueryRemoteServer' -Value 1 -Type DWordBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.