Setting up message notifications for Zoom Contact Center
Verified with Zoom 7.1.5 — updated on July 12, 2026
Supported on: Microsoft Windows XP SP2 or later
Path in the GPO console
User Configuration\Administrative Templates\Zoom Meetings\Zoom Meetings Settings Description
This policy is exactly same as the manual setting: "Settings"-"Audio"-"Contact Center message notifications". Its default policy is 1, client will default to Always play notifications. If this policy is a valid integer, client will use the specified type listed as below: 0 - No effect 1 - Always play notifications 2 - Mute during meetings and calls 3 - Always mute notifications If this policy is not set, client will use the default setting.
Registry
HKCU
Software\Policies\Zoom\Zoom Meetings\Meetings Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Setting up message notifications for Zoom Contact Center
; State: Enabled
; Supported on: Microsoft Windows XP SP2 or later
[HKEY_CURRENT_USER\Software\Policies\Zoom\Zoom Meetings\Meetings]
"ZCCMsgAudioSetting"=dword:00000001More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Zoom\Zoom Meetings\Meetings'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'ZCCMsgAudioSetting' -Value 1 -Type DWordIntune XML
No direct Policy CSP / OMA-URI mapping for this policy. Use the Intune Remediation tab, or ingest the ADMX in Intune.Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\Software\Policies\Zoom\Zoom Meetings\Meetings' -Name 'ZCCMsgAudioSetting' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Zoom\Zoom Meetings\Meetings'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'ZCCMsgAudioSetting' -Value 1 -Type DWordSCCM scripts
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\Software\Policies\Zoom\Zoom Meetings\Meetings' -Name 'ZCCMsgAudioSetting' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Setting up message notifications for Zoom Contact Center
# State: Enabled
# Supported on: Microsoft Windows XP SP2 or later
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Zoom\Zoom Meetings\Meetings'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'ZCCMsgAudioSetting' -Value 1 -Type DWordBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.