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Client hardware access

Verified with Citrix Workspace App 26.3.10 — updated on July 10, 2026

Supported on: All Citrix Workspace supported platforms

Path in the GPO console

Computer Configuration\Administrative Templates\Citrix Components\Citrix Workspace\Remoting client devices

Description

Use this policy to specify maximum number of serial ports supported by the client platform. Also, use this policy to enable and restrict the remote application or desktop's access to the client’s serial, USB, and parallel ports. This allows the server to use locally attached hardware. Troubleshooting: Remote PDA synchronization uses "virtual COM ports". These are serial port connections that are routed through USB connections. It is necessary to enable serial port access to use PDA synchronization for this reason.

Registry

HKLM Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Serial Port

This policy sets several registry values:

COMAllowed
Enabled: COMAllowed = (not defined)
Disabled: COMAllowed = false
VirtualCOMPortEmulation
Enabled: VirtualCOMPortEmulation = (not defined)
Disabled: VirtualCOMPortEmulation = false
CPMAllowed
Enabled: CPMAllowed = (not defined)
Disabled: CPMAllowed = false

More options available

Options

Maximum serial ports
MaxPort text
Map serial ports
COMAllowed boolean - default: 1
Allow PDA synchronization
VirtualCOMPortEmulation boolean - default: 1
Map parallel ports
CPMAllowed boolean - default: 1

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Client hardware access
; State: Enabled
; Supported on: All Citrix Workspace supported platforms

[HKEY_LOCAL_MACHINE\Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Serial Port]
; "COMAllowed" = (not defined)
; "VirtualCOMPortEmulation" = (not defined)
; "CPMAllowed" = (not defined)
"MaxPort"=""
"COMAllowed"=dword:00000001
"VirtualCOMPortEmulation"=dword:00000001
"CPMAllowed"=dword:00000001
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Client hardware access
# State: Enabled
# Supported on: All Citrix Workspace supported platforms

$path = 'HKLM:\Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Serial Port'
New-Item -Path $path -Force | Out-Null
# COMAllowed = (not defined)
# VirtualCOMPortEmulation = (not defined)
# CPMAllowed = (not defined)
Set-ItemProperty -Path $path -Name 'MaxPort' -Value '' -Type String
Set-ItemProperty -Path $path -Name 'COMAllowed' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'VirtualCOMPortEmulation' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'CPMAllowed' -Value 1 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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