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Client audio settings

Verified with Citrix Workspace App 26.3.10 — updated on July 10, 2026

Supported on: All Citrix Workspace supported platforms

Path in the GPO console

User Configuration\Administrative Templates\Citrix Components\Citrix Workspace\User experience

Description

This option controls how the sound from the remote application or desktop is directed to the client machine. Select 'Enable Audio' to disable client audio mapping. This does not affect the client to server audio data, which is controlled through the "Remoting client devices" policy. The audio quality between client and server can be set from the Sound Quality drop-down menu. The available options are High, Low and Medium. The lowest and highest port number ranges must be between - 16384 to 65535 Troubleshooting: The server audio options take precedence over these settings, so selecting high quality from the client might not result in a high quality audio being used. The server cannot increase the quality of the audio selected by the client.

Registry

HKCU Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio

More options available

Options

Enable audio
ClientAudio boolean - default: 1
Sound quality
AudioBandwidthLimit enum
  • High -> 0- (default)
  • Medium -> 1-
  • Low -> 2-
Enable Real-Time Transport
EnableRtpAudio boolean
Lowest Port Number
RtpAudioLowestPort decimal - range 16384-65535 - default: 16500
Highest Port Number
RtpAudioHighestPort decimal - range 16384-65535 - default: 16509
Allow Real-Time Transport through NetScaler Gateway
EnableUDPThroughGateway boolean

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Client audio settings
; State: Enabled
; Supported on: All Citrix Workspace supported platforms

[HKEY_CURRENT_USER\Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio]
"ClientAudio"=dword:00000001
"AudioBandwidthLimit"="0-"
"EnableRtpAudio"=dword:00000000
"RtpAudioLowestPort"=dword:00004074
"RtpAudioHighestPort"=dword:0000407d
"EnableUDPThroughGateway"=dword:00000000
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Client audio settings
# State: Enabled
# Supported on: All Citrix Workspace supported platforms
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\Software\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'ClientAudio' -Value 1 -Type DWord
Set-ItemProperty -Path $path -Name 'AudioBandwidthLimit' -Value '0-' -Type String
Set-ItemProperty -Path $path -Name 'EnableRtpAudio' -Value 0 -Type DWord
Set-ItemProperty -Path $path -Name 'RtpAudioLowestPort' -Value 16500 -Type DWord
Set-ItemProperty -Path $path -Name 'RtpAudioHighestPort' -Value 16509 -Type DWord
Set-ItemProperty -Path $path -Name 'EnableUDPThroughGateway' -Value 0 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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