en-US office user

Download shared non-mail folders

Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026

Microsoft 365/Office 5568.1000

Supported on: At least Windows Server 2008 R2 or Windows 7

Path in the GPO console

User Configuration\Administrative Templates\Microsoft Outlook 2016\Account Settings\Exchange\Cached Exchange Mode

Description

By default, most shared folders that users access in other mailboxes are automatically downloaded and cached in the users' local OST files when Cached Exchange Mode is enabled. Only shared Mail folders are not cached. You can use this setting to change this behavior so that non-mail folders are not downloaded automatically.

Registry

HKCU software\policies\microsoft\office\16.0\outlook\cached mode

Value name: downloadsharedfolders

Enabled: downloadsharedfolders = 1

Disabled: downloadsharedfolders = 0

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Download shared non-mail folders
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode]
"downloadsharedfolders"=dword:00000001
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Download shared non-mail folders
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\software\policies\microsoft\office\16.0\outlook\cached mode'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'downloadsharedfolders' -Value 1 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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