Support Email Address
Verified with Windows 11 25H2 — updated on July 30, 2026
Supported on: At least Windows Server 2008 R2 or Windows 7
Path in the GPO console
Computer Configuration\Administrative Templates\Network\DirectAccess Client Experience Settings Description
Specifies the e-mail address to be used when sending the log files that are generated by NCA to the network administrator. When the user sends the log files to the Administrator, NCA uses the default e-mail client to open a new message with the support email address in the To: field of the message, then attaches the generated log files as a .html file. The user can review the message and add additional information before sending the message.
Registry
HKLM
SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant MDM / Intune (CSP)
./Device/Vendor/MSFT/Policy/Config/ADMX_nca/SupportEmail Microsoft Learn documentation Mapping data: Microsoft Learn (CC BY 4.0)
Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Support Email Address
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant]
"SupportEmail"=""More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'SupportEmail' -Value '' -Type StringIntune XML
OMA-URI: ./Device/Vendor/MSFT/Policy/Config/ADMX_nca/SupportEmail
Data type: String
Value:
<enabled/>
<data id="SupportEmail_Control" value=""/>Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant' -Name 'SupportEmail' -Expected '' -Kind String)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'SupportEmail' -Value '' -Type StringSCCM scripts
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant' -Name 'SupportEmail' -Expected '' -Kind String)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Support Email Address
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
$path = 'HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'SupportEmail' -Value '' -Type StringBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.