en-US windows computer

Use PIN Recovery

Verified with Windows 11 25H2 — updated on July 10, 2026

Windows 11 25H2

Supported on: At least Windows 10

Path in the GPO console

Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business

Description

PIN recovery enables a user to change a forgotten PIN using the Windows Hello for Business PIN recovery service, without losing any associated credentials or certificates, including any keys associated with the user's personal accounts on the device. To achieve this, the Azure-based PIN recovery service encrypts a recovery secret, which is stored on the device, and requires both the PIN recovery service and the device to decrypt. PIN recovery requires the user to perform multi-factor authentication to Azure Active Directory. If you enable this policy setting, Windows Hello for Business uses the PIN recovery service. If you disable or do not configure this policy setting, Windows does not create or store the PIN recovery secret. If the user forgets their PIN, they must delete their existing PIN and create a new one, and they will have to to re-register with any services to which the old PIN provided access. NOTE: This policy is only applicable to devices which are registered with Azure Active Directory.

Registry

HKLM SOFTWARE\Policies\Microsoft\PassportForWork

Value name: EnablePinRecovery

Enabled: EnablePinRecovery = 1

Disabled: EnablePinRecovery = 0

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Use PIN Recovery
; State: Enabled
; Supported on: At least Windows 10

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork]
"EnablePinRecovery"=dword:00000001
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Use PIN Recovery
# State: Enabled
# Supported on: At least Windows 10

$path = 'HKLM:\SOFTWARE\Policies\Microsoft\PassportForWork'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'EnablePinRecovery' -Value 1 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

Open the Builder

Embed this policy on your site

What to embed
Theme

Adds one script line: the theme follows your site’s appearance and the height fits the content. If your site blocks scripts, the embed follows the visitor’s system theme.

Preview