en-US

CallQueueAgentMonitorMode

Parameter of CsTeamsVoiceApplicationsPolicy

Description

> Applicable: Microsoft Teams

Supported values: Disabled | Monitor | Whisper | Barge | Takeover

When set to Disabled (the default value), users affected by the policy won't be allowed to monitor call sessions.

When set to Monitor, users affected by the policy will be allowed to monitor and listen to call sessions.

When set to Whisper, users affected by the policy will be allowed to monitor call sessions and whisper to an agent in the call.

When set to Barge, users affected by the policy will be allowed to monitor call sessions, whisper to an agent in the call, or join the call session.

When set to Takeover, users affected by the policy will be allowed to monitor call sessions, whisper to an agent in the call, join the call session, or take over the call from an agent.

Microsoft Learn documentation

Characteristics

Type
Object
Default value
Disabled
Parameter sets
Dual

Apply

Get-CsTeamsVoiceApplicationsPolicy -Identity 'Global'

This value type (Object) must be built by hand: see the examples on the policy page and the Microsoft documentation.

Assign to users: Grant-CsTeamsVoiceApplicationsPolicy Microsoft Learn documentation