Turn off Windows Online
Verified with Windows 11 25H2 — updated on July 30, 2026
Supported on: At least Windows Vista
Path in the GPO console
User Configuration\Administrative Templates\System\Internet Communication Management\Internet Communication settings Description
This policy setting specifies whether users can search and view content from Windows Online in Help and Support. Windows Online provides the most up-to-date Help content for Windows. If you enable this policy setting, users are prevented from accessing online assistance content from Windows Online. If you disable or do not configure this policy setting, users can access online assistance if they have a connection to the Internet and have not disabled Windows Online from the Help and Support Options page.
Registry
HKCU
Software\Policies\Microsoft\Assistance\Client\1.0 Value name: NoOnlineAssist
Enabled: NoOnlineAssist = 1
Disabled: NoOnlineAssist = 0
MDM / Intune (CSP)
./User/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/HPOnlineAssistance Microsoft Learn documentation Mapping data: Microsoft Learn (CC BY 4.0)
Export Builder
BETAConfigure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.
These exports write the registry — this is not a managed GPO. ⓘ
.reg file
Windows Registry Editor Version 5.00
; Exported from gporais.com
; Policy: Turn off Windows Online
; State: Enabled
; Supported on: At least Windows Vista
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Assistance\Client\1.0]
"NoOnlineAssist"=dword:00000001More formats (PowerShell, Intune, SCCM)
PowerShell
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Microsoft\Assistance\Client\1.0'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'NoOnlineAssist' -Value 1 -Type DWordIntune XML
OMA-URI: ./User/Vendor/MSFT/Policy/Config/ADMX_HelpAndSupport/HPOnlineAssistance
Data type: String
Value:
<enabled/>Intune Remediation
# === Detection script ===
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\Software\Policies\Microsoft\Assistance\Client\1.0' -Name 'NoOnlineAssist' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Microsoft\Assistance\Client\1.0'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'NoOnlineAssist' -Value 1 -Type DWordSCCM scripts
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# SCCM Configuration Item guidance:
# Create a Configuration Item of type "Setting: Script".
# Discovery script: use the Detection script below.
# Remediation script: use the Remediation script below.
# Compliance rule: the Discovery script output equals 'Compliant'.
# === Detection script ===
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
function Test-RegistryValue {
param(
[Parameter(Mandatory = $true)][string]$Path,
[Parameter(Mandatory = $true)][string]$Name,
[object]$Expected,
[ValidateSet('String', 'DWord', 'MultiString')][string]$Kind = 'String',
[switch]$Absent
)
try {
$item = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction Stop
} catch {
return $Absent.IsPresent
}
if ($Absent.IsPresent) { return $false }
$actual = $item.$Name
if ($Kind -eq 'DWord') { return ([int64]$actual) -eq ([int64]$Expected) }
if ($Kind -eq 'MultiString') {
$actualValues = @($actual)
$expectedValues = @($Expected)
if ($actualValues.Count -ne $expectedValues.Count) { return $false }
for ($i = 0; $i -lt $expectedValues.Count; $i++) {
if ([string]$actualValues[$i] -ne [string]$expectedValues[$i]) { return $false }
}
return $true
}
return [string]$actual -eq [string]$Expected
}
$checks = @(
(Test-RegistryValue -Path 'HKCU:\Software\Policies\Microsoft\Assistance\Client\1.0' -Name 'NoOnlineAssist' -Expected 1 -Kind DWord)
)
if ($checks -notcontains $false) {
Write-Output 'Compliant'
exit 0
}
Write-Output 'Non-compliant'
exit 1
# === Remediation script ===
# Exported from gporais.com
# Policy: Turn off Windows Online
# State: Enabled
# Supported on: At least Windows Vista
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.
$path = 'HKCU:\Software\Policies\Microsoft\Assistance\Client\1.0'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'NoOnlineAssist' -Value 1 -Type DWordBuilding a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.