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Configure the level of client software diagnostic data sent by Office to Microsoft

Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026

Microsoft 365/Office 5568.1000

Supported on: At least Windows Server 2008 R2 or Windows 7

Path in the GPO console

User Configuration\Administrative Templates\Microsoft Office 2016\Privacy\Trust Center

Description

This policy setting allows you to configure the level of client software diagnostic data that is collected and sent to Microsoft about the Office client software running on the user's device. Client software diagnostic data is used to keep Office secure and up-to-date, detect, diagnose and remediate problems, and also make product improvements. This data does not include a user's name or email address, the content of the user's files, or information about apps unrelated to Office. If you enable this policy setting, you must choose which level of diagnostic data is sent to Microsoft. Your choices are Required, Optional, or Neither. If you choose Required, the minimum data needed to keep Office secure, up-to-date, and performing as expected on the device it's installed on is sent to Microsoft. If you choose Optional, additional data that helps make product improvements and provides enhanced information to help detect, diagnose, and remediate issues is sent to Microsoft. If you choose to send optional diagnostic data, required diagnostic data is also included. If you choose Neither, no diagnostic data about Office client software running on the user's device is sent to Microsoft. This option, however, significantly limits Microsoft's ability to detect, diagnose, and remediate problems that your users may encounter when using Office. If you disable or don't configure this policy setting, optional diagnostic data is sent to Microsoft. For more information, see https://go.microsoft.com/fwlink/p/?linkid=2085687

Registry

HKCU software\policies\microsoft\office\common\clienttelemetry

More options available

Options

Type of diagnostic data:
sendtelemetry enum
  • Neither -> 3 (default)
  • Optional -> 2
  • Required -> 1

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Configure the level of client software diagnostic data sent by Office to Microsoft
; State: Enabled
; Supported on: At least Windows Server 2008 R2 or Windows 7

[HKEY_CURRENT_USER\software\policies\microsoft\office\common\clienttelemetry]
"sendtelemetry"=dword:00000003
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Configure the level of client software diagnostic data sent by Office to Microsoft
# State: Enabled
# Supported on: At least Windows Server 2008 R2 or Windows 7
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\software\policies\microsoft\office\common\clienttelemetry'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'sendtelemetry' -Value 3 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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