en-US office user

Configure Get Diagnostics feature's visibility in the Help Ribbon in Office applications and control the feature's mode of operation.

Verified with Microsoft 365/Office 5568.1000 — updated on September 4, 2026

Microsoft 365/Office 5568.1000

Supported on: At least Windows Server 2016, Windows 10

Path in the GPO console

User Configuration\Administrative Templates\Microsoft Office 2016\Diagnostics

Description

This policy setting allows you to enable or disable Get Diagnostics in Office applications and specifies the mode in which the feature operates. If you enable this policy setting, you must choose one of the following options: Disabled Enable upload of diagnostics logs to Microsoft Enable the collection of diagnostic logs in an archive If you select "Disabled", Office applications will not display a visible Get Diagnostics button in the Help Ribbon. If you select "Enable upload of diagnostics logs to Microsoft", Office applications will have a visible Get Diagnostics button in the Help Ribbon. Clicking this button will upload the application’s diagnostic logs to Microsoft for support purposes. If you select "Enable the collection of diagnostic logs in an archive", Office applications will have a visible Get Diagnostics button in the Help Ribbon. Clicking this button will capture the application’s diagnostic logs in a file archive on the device where the application is currently running. These logs will not be uploaded to Microsoft. Please note that the option “Enable the collection of diagnostic logs in an archive” may not be applicable in certain Office applications. When the application does not support local log collection, setting the policy to this option will completely disable the feature, removing the "Get Diagnostics" button. If you don’t set this policy, the feature will operate in the default mode, which is “Enable upload of diagnostics logs to Microsoft.”

Registry

HKCU software\policies\microsoft\office\16.0\common\diagnostics

More options available

Options

Configure Get Diagnostics:
configuregetdiagnostics enum
  • Disabled -> 0
  • Upload diagnostic logs to Microsoft -> 1 (default)
  • Capture diagnostic logs in a local archive, dont upload logs to Microsoft -> 2

Export Builder

BETA

Configure the state, scope and options, then generate .reg, PowerShell, Intune and SCCM outputs — or add the setting to a multi-setting collection.

These exports write the registry — this is not a managed GPO.

.reg file

Windows Registry Editor Version 5.00

; Exported from gporais.com
; Policy: Configure Get Diagnostics feature's visibility in the Help Ribbon in Office applications and control the feature's mode of operation.
; State: Enabled
; Supported on: At least Windows Server 2016, Windows 10

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\diagnostics]
"configuregetdiagnostics"=dword:00000001
More formats (PowerShell, Intune, SCCM)

PowerShell

# Exported from gporais.com
# Policy: Configure Get Diagnostics feature's visibility in the Help Ribbon in Office applications and control the feature's mode of operation.
# State: Enabled
# Supported on: At least Windows Server 2016, Windows 10
# Warning: In SYSTEM context (the Intune default), HKCU targets the SYSTEM profile. Run this script using the logged-on credentials.

$path = 'HKCU:\software\policies\microsoft\office\16.0\common\diagnostics'
New-Item -Path $path -Force | Out-Null
Set-ItemProperty -Path $path -Name 'configuregetdiagnostics' -Value 1 -Type DWord

Building a multi-setting collection? Add this setting and generate combined .reg / PowerShell / GPO scripts.

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